Hydra Extension
Dialoga Group, LLC
your contact centre does not need to be tied to expensive physical infrastructure. Hydra, our ACD solution based on WebRTC technology, provides you with a remote platform through which agents can be monitored and controlled as if being in a traditional call centre, but when in fact no physical infrastructure is needed. WebRTC technology does not require any physical/fixed infrastructure, hardware, IP terminals nor SIP Trunks.
