Cresta for Salesforce
Cresta
Cresta turns contact center agents into experts with real-time, personalized coaching, QA, and workflow automation. With Cresta, every agent is armed in real time with the combined experience of your best agents, coaches, and industry best practices. The platform learns what works for your business and proactively trains agents in real-time in ways that actually change behavior so that every agent can perform like your best. This extension enables agents to utilize Cresta for Salesforce. To create an account please email [email protected].
